FAQs

1. About Lab-Grown Diamonds

What are lab-grown diamonds?
Why choose lab-grown diamonds?
Can you tell the difference between lab-grown and natural diamonds?
Do your diamonds come with certificates?

2. Product & Selection Guide

What are the 4Cs of a diamond?
How can I find my ring size?
Can I customize my jewelry?
Do your diamonds come with certificates?

3. Metals & Settings

What metals do you use?
What’s the difference between 14K and 18K gold?

4. Orders, Shipping & Returns

How long will my order take to arrive?
How do you ensure safe shipping?
What is your return policy?

5. Jewelry Care & Maintenance

How should I care for my diamond jewelry?
What if my ring doesn’t fit?

6. Sustainability & Values

Are your diamonds and materials ethically sourced?
Are lab-grown diamonds more eco-friendly than mined ones?

7. Payment & Warranty

What payment methods do you accept?
Is my purchase protected?